Privacy Policy
Effective Date: October 3, 2025
Rigby Lake Memory Care respects the privacy of our residents and their families. This Privacy Policy explains how we collect, use, and protect personal information.
1. Information We Collect
We may collect the following types of information:
- Resident medical history and care needs
- Contact information for family, emergency contacts, and providers
- Payment and billing information
- Legal documents related to guardianship, insurance, or benefits
- Information shared during tours, admission, or care planning meetings
2. How We Use Information
Personal information is used to:
- Develop individualized care plans
- Provide medical and personal care services
- Process billing, insurance, and benefits
- Communicate with family and emergency contacts
- Meet regulatory and compliance requirements
3. How We Share Information
We may share resident information only when necessary to:
- Provide medical treatment and coordinate with doctors, home health, or hospice
- Submit claims to Medicaid, VA, or insurance providers
- Comply with legal or regulatory obligations
We do not sell or rent personal information to third parties.
4. Data Protection
- Records are stored securely in compliance with HIPAA and state regulations.
- Access to personal data is limited to authorized staff and providers.
- Families may request access to records as permitted by law.
5. Resident & Family Rights
You have the right to:
- Request access to or correction of records
- Restrict certain uses or disclosures of personal information
- Withdraw consent for non-essential uses of information
6. Contact Us
For questions about privacy or to request access to records, please contact:
📍 Rigby Lake Memory Care, 470 Rigby Lake Dr, Rigby, Idaho
📞 (208) 228-5073
